President and Director of Associate & Client Experience
Donna Jones is the President and Director of Associate & Client Experience at Advocate Capital, Inc., which became a part of Pinnacle in 2019.
Ms. Jones joined Advocate Capital in 2008 having previously held two legal administrator positions with large regional law firms. Additionally, she brought to the firm 14 years of personal injury litigation experience as a trial paralegal, providing a unique perspective into the civil trial practice that is the basis for most Advocate Capital, Inc. customers.
Ms. Jones is a member of the Board of Directors of Advocate Capital, Inc. and serves as a member of the Credit Committee. Her responsibilities include education and training of Advocate Capital staff regarding civil litigation, coaching new clients on the fundamentals of Advocate’s online services, as well as its proprietary software application, AdvoTrac®, and all activities related to existing and prospective clients.
Ms. Jones attended Austin Peay State University and graduated with honors from Southeastern Paralegal Institute. She is a former member of the Association of Legal Administrators (ALA) and a QuickBooks Certified ProAdvisor. In 2015, Ms. Jones completed the Dale Carnegie® Human Relations Training.