You just sent an important email to the CEO of your company. You reviewed it, but just as you hit the send button, you notice – you have misspelled his name!
We have all done it. We sent an email and immediately realize we made a mistake. I recently sent an email to the wrong distribution list and over a thousand employees received an email instead of the 48 it was intended for!
If you realize your mistake quickly enough, you can recall the message in Outlook. Any unread copies of the email will automatically be deleted from the recipients’ mailboxes. Here is how:
Go to your Sent items and open the email that needs to be recalled. In the Move category of your file menu, select the drop-down arrow next to Actions. Select Recall This Message…
You will get a popup box that asks if you want to delete unread copies of the message or delete unread copies and replace with a new message. Select the appropriate response. You also have the option to be notified if the recall was successful or not.
Note: If your recipient has already read the message, it will not be recalled from that user.
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Training Specialist
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