The year 2020 will undoubtedly go down in history as one of the toughest ever for our country and the world. We all faced unusual challenges that required perseverance and resilience.
Here at Advocate Capital, Inc., headquartered in Nashville, TN, we got an early start. A tornado ripped through Middle Tennessee on Tuesday, March 3, 2020, displacing many homeowners and businesses. The power grid near our office complex was down most of the week, in addition to the substantial property damage surrounding our building. In the early morning hours of March 3, we implemented our inclement weather policy with key personnel working remotely to ensure the processing of all client transactions with no downtime.
On Monday, March 9, 2020, we returned to our offices to be advised by leadership that ALL associates would move to a remote work environment to protect our team and customers from the potential damage of the COVID-19 pandemic. Our amazing Operations Team assisted all associates that day with computer equipment, telephones, supplies, etc., as we all packed up and moved the business to our respective home offices. We had no idea on March 9, 2020, how long this new work environment would last.
The best news is that while we struggled from time to time with technology, internet service issues, and learning how to stay connected as a team working remotely, we never missed a single day handling our customer transactions, documents, and other business activities. We became masters of the Zoom meeting. We learned how to host our annual company meeting with all associates remotely, and most importantly, we maintained our client relationships with our national portfolio of premier trial attorneys. Our incredible Marketing Team even found ways to continue our community service initiatives to help those more severely impacted by the pandemic.
We are proud to serve trial lawyers across the country, whether in our corporate offices near downtown Nashville or from our remote offices, as we’ve done for the past year. We all look forward to the day when we can meet in person safely again, visit our clients across the country, and support the vital work done by trial lawyers through organizations like the American Association for Justice and Public Justice.
Well done Team Advocate Capital, Inc., and here’s looking forward to the courthouses reopening again soon so that justice is timely for all.
Donna A. Jones
Senior Vice President