Getting a compliment is always nice, but sometimes hearing negative feedback is hard to take. It’s necessary to give tough feedback to make your employees and peers better, but it’s important to do it in the right way. Here are some tips from Attorney at Work.
- Target incidents, not individuals. When you are giving feedback, make sure to give a clear example of something that needs improvement. Don’t tell your employee, that they are a poor writer. Instead, tell them this report was written poorly, and give clear reasons why. You want to shift the focus off them and onto the item.
- Give specific improvements. Be clear and actionable in your suggestions for improvement. Be specific on examples you have seen in the past, why this is an issue, and how they can improve.
- Offer to collaborate on a solution. Depending on the issue, offer to work with them and collaborate on a solution to fix the issue. Give ongoing reviews, share resources for improvement, and work with the employee to help with their growth and improvement.
Giving tough feedback is necessary, but doing it in a way that is encouraging goes a long way. Always compliment employees when they do something well, and be constructive in your criticism.
For more tips, read Attorney at Work's article here.