Here at Advocate Capital, Inc. we believe in five core values: Professionalism, Integrity, Continuous Improvement, Teamwork and Service. There is no greater example of Continuous Improvement than our propriety software, AdvoTrac ®. AdvoTrac® is our system that tracks interest on a case-by-case basis. We listen to our clients and employees about ways we can improve AdvoTrac®.
Here are the Summer 2017 AdvoTrac® improvements:
Online Payments – Our clients can now choose which confirmation report(s) to run after a payment is processed. The confirmation report options are print detail, print summary, print receipt, and print all.
Case Balances Screen – Principal Balance Only, Unpaid Finance Charges and Borrowing Cost columns were added to the Case Balances Screen. This information is now also visible when exporting the screen data into PDF or Excel files.
Reports – A Reopened Cases Report has been added as a new option on the Reports tab.
Payoff Quotes – The total amount due and payable to Advocate Capital, Inc. has been added to the top of the first page of the payoff quote so clients can easily see the grand total without scrolling to the end of a long, multi-case payoff.
Case Payoffs - Our clients can now upload an Excel file containing a list of cases for payoff. AdvoTrac® then automatically locates each case and pays it off electronically.
We want to hear from you! If you have ideas for additional improvements, contact the Accounting department at [email protected] or 615.577.5448 to share your suggestions.